Terms & Conditions

Last updated: April 1st, 2025

These Terms of Service (“Terms”) govern your use of the website and services provided by Palermo Business Solutions (“PBS,” “we,” “us,” or “our”). By accessing our website or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use this site or our services.

For questions or clarifications, contact us at:
[email protected]

1. Scope of Services

Palermo Business Solutions provides business consulting, leadership coaching, cultural alignment, operational systems strategy, financial advisory, and related services. Engagements are tailored to each client’s needs and are subject to the terms of a separate agreement or scope of work (“Engagement Agreement”), which will govern in the event of any conflict with these Terms.

We reserve the right to update, enhance, modify, or discontinue any part of our services at any time, without prior notice.

2. User Responsibilities

By using our website or engaging our services, you agree to the following:

  • Provide accurate, current, and complete information during all communications
  • Refrain from uploading, posting, or transmitting any harmful, unlawful, or misleading content
  • Do not attempt to access data, systems, or content you are not authorized to access
  • Comply with all applicable local, state, and federal laws

We may investigate and take appropriate legal action, including suspension or termination of access, for any violation of these responsibilities.

3. Intellectual Property Rights

All content on this website—including but not limited to frameworks, text, images, service descriptions, and downloadable tools—is the sole property of PBS unless otherwise noted.

You may not reproduce, republish, distribute, or modify any PBS content without prior written permission.

Nothing in these Terms grants you a license or right to use any PBS trademarks, logos, or brand elements without express authorization.

4. Limits of Liability

PBS disclaims all liability for indirect, incidental, special, or consequential damages arising from the use—or inability to use—our services or website.

To the maximum extent permitted by law, our total liability for any claim related to these Terms or services provided shall not exceed the amount paid by you to PBS in the three (3) months preceding the event giving rise to the claim.

All advice and recommendations provided are based on our professional expertise, but results are not guaranteed. You retain responsibility for implementing changes and decisions in your business.

5. Privacy and Confidentiality

Use of this website and services is subject to our Privacy Policy. It outlines how we collect, store, and protect your personal and business information.

PBS respects the confidentiality of sensitive business and operational information shared with us during any engagement. You can request a copy of our Privacy Policy at [email protected].

6. Third-Party Services

We may recommend or link to third-party platforms, tools, or services. These are provided for your convenience. PBS does not control or endorse third-party content and is not responsible for its accuracy, availability, or outcomes.

You assume all responsibility when engaging with third-party tools or services.

7. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Material changes will be communicated via email or posted prominently on our website.

Continued use of our website or services after such changes constitutes your agreement to the revised Terms.

8. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Hawaii, without regard to conflict-of-law principles. You consent to jurisdiction and venue in the courts of Hawaii for all legal proceedings.

9. Termination

PBS reserves the right to suspend or terminate your access to our website or services at our discretion, particularly in cases of noncompliance with these Terms or related agreements.

You may also terminate your engagement with PBS at any time by providing written notice, subject to the terms outlined in your specific Engagement Agreement.

10. Dispute Resolution

If a dispute arises out of or relates to these Terms or services provided, and it cannot be resolved through informal communication, both parties agree to first attempt resolution through good faith mediation administered by a mutually agreed-upon mediator.

Only if mediation fails shall either party seek resolution through arbitration or legal action, subject to the governing law above. Where applicable, your Engagement Agreement may provide more specific dispute resolution provisions.

11. Contact Information

If you have questions about these Terms or need assistance, contact us at:

Palermo Business Solutions
[email protected]
(727) 330-0363
Kailua, HI