Trusted Endorsements
Voices of Trust: Clients, Collaborators, and Leadership Peers
The trust we’ve established is evident in the voices of clients, collaborators, mentors, and leadership peers who have partnered with us. These endorsements demonstrate the awareness, integrity, and growing impact of our work across various real-world settings.
Explore their stories and discover why PBS is trusted not just for delivering results, but for the way we engage and align in every relationship.
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Collaboration
Your Experience Matters
Real Voices, Real Impact
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Balancing my business, family finances, teaching, and parenting has always been challenging. When I first reached out to Palermo Business Solutions, I was honestly just looking for some straightforward help with QuickBooks and invoicing. What I got instead was genuine support that finally addressed problems I’d struggled with for years.
Before working with Johnny Palermo and his team, my bookkeeping system was pretty limited. QuickBooks Self-Employed just didn’t give me the details or flexibility I really needed. Invoices consistently went out late, I constantly mixed up business and personal expenses, and even thinking about creating a realistic budget felt overwhelming. Everything changed once Palermo Business Solutions stepped in.
They switched me to QuickBooks Simple Start, which let me clearly handle business and personal finances in one place without confusion. They also created a personalized chart of accounts tailored to all the different hats I wear, from managing rental properties to running my home improvement projects. Now, the way I track my finances actually makes sense for my daily life.
Within a few months, I had two years’ worth of records neatly organized and a practical budget that I could actually follow. I finally know exactly where my money is going, which makes planning for my business and family much less stressful. Managing my cash flow has gone from a headache to something that feels manageable.
Today, Palermo Business Solutions handles my monthly bookkeeping, which gives me back time to focus on my business, students, and kids. My confidence has grown, and financial stress has significantly decreased. Johnny and his team truly deserve credit for this shift. If you’re looking for a partner that makes managing your finances simpler and genuinely easier, I highly recommend Palermo Business Solutions. They’ve opened my eyes to what’s achievable, and I couldn’t be more grateful for their help.
Jason Demeroto
Owner at Blind Owl Services
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Over the past 8 years I've had the pleasure and opportunity to work with John in several different capacities. As I was looking to make a career change John gave me a shot as a salesman in his growing company. He helped me hone my skills in building a book of business by focusing on honesty, hard work, troubleshooting, and perseverance. These qualities are evident in John's character, and I am confident that these qualities have helped me in starting and growing my own business. I have enjoyed working with John and look forward to a lifelong connection.
Matthew Gore
President at East Coast Solutions
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I had the privilege of working with Johnny during his time at Caliber. He is driven to help others improve their performance and abilities. He is extremely professional and detailed in everything he does. Exactly what you would want in a leader. He has a unique ability to look at a problem and come up with a solution that will quickly solve it. It was certainly a pleasure to work with him.
Brian Burbridge
Vice President, Strategic Accounts at Caliber Collision
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I had the privilege of working with Johnny during his time at Caliber. He is driven to help others improve their performance and abilities. He is extremely professional and detailed in everything he does. Exactly what you would want in a leader. He has a unique ability to look at a problem and come up with a solution that will quickly solve it. It was certainly a pleasure to work with him.
Richard Miller CAPM
Regional Director at Classic Collision Inc.
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In the last year I’ve gotten to work with Johnny, I’ve had many opportunities to witness his enthusiasm and drive to problem solve. Whether it was working with teammates or with insurance partners, Johnny was always quick to work on finding solutions and driving performance. Much appreciated working alongside someone who was prompt and I could trust. Thanks Johnny!
Kayla Williams Clark
Vice President of Business Development at Classic Collision
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Johnny was a true pleasure to work with. His passion over seeded his teammates professional and personal growth, which drove the overall productivity and measurables in consistent upward direction. While managing various insurance partners accounts throughout the state, Johnny found a way to work with each of them on their own unique terms to achieve success. His teammates valued Johnny's input and direction because they were able to see the tangible results of his guidance while not being totally disruptive to their roles. Every so often you get the opportunity to work with a true professional that is both personable and professional, both driven yet balanced. Johnny is one that I can honestly say that I enjoyed working with and watching his impact on the team was truly amazing. I can only hope that our paths will once again cross and we have the opportunity to share a goal together.
Patrick Terry
Director Collision North America at Tesla
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Johnny is extremely professional, articulate focused and process driven. When I first started working with Johnny I knew he was someone I could trust and that I could look towards for guidance and advice. Johnny makes an impact each and every interaction we have and he brings integrity and intelligence to each conversation. I learned a lot about leadership from Johnny and it has been a pleasure working with him.
Keith Petron
General Manager at Caliber Collision
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Looking for efficiency, professionalism, and efficacious leadership! Connect with Palermo Business Solutions to boost your productivity. I have worked with the Executive Director on different projects and his attention to details is commendable
Marie Betty Jean-Jeremie
Non-Profit Leader
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Johnny is a very successful professional in all his endeavors. Great Team builder and highly skilled leader. Certainly a pleasure to be part of his team. His commitment and dedication to our organization has help us reach high performance levels in everything he has been part of. Truly an asset.
Marvin Barreto
Leader in the Auto Collision Industry
If PBS has helped align your vision or empower your team, we’d love to hear your insights.
Add your voice to our story.
At PBS, trust and alignment shape everything we do. If we’ve made a meaningful difference together, your voice matters to us.

